Convocore vs Synthflow: Which White Label AI Platform Is Better for Agencies? (2026)

If you run an AI agency, the platform behind your offer decides more than which agents you can build. It decides whose brand your clients see, how you onboard them, how you charge them, how much margin you keep, and how easily you can grow from five clients to fifty.

Convocore and Synthflow both let agencies sell AI agents under their own brand, but they come at it from different directions. Synthflow is a voice AI platform sold through annual enterprise agreements, with a white label agency layer on top. Convocore is a self-serve platform for chat and voice agents with published agency plans, built-in client billing on its higher tier, and messaging channels such as WhatsApp, Instagram and Telegram.

This guide compares them from an agency's point of view: branding, client management, pricing and margins, billing, usage control and scaling. All information comes from each company's public website, documentation and product, checked in November 2026. Where something isn't published, we say so instead of guessing.

At a glance

Agency business model: how much control do you get?

This is the part that decides whether you can build a profitable white label business on the platform.

What this means in practice

Convocore gives you more built-in business tools. On Elite, a client can find your site, sign up, pick a plan and pay, and the money lands in your Stripe account without you sending an invoice. You can build those plans yourself, priced per minute or per message. That suits agencies selling many small plans.

Synthflow gives you more control over each client's usage, with per-account minute and concurrency limits, but billing is entirely your job. Since September 2026, you track each client's minutes (through its API, webhooks or the dashboard), invoice them yourself and calculate your own margin.

Both let you set your own prices. Neither describes taking a cut of what you charge, apart from the 0.5% fee on payments Convocore Elite collects for you through Stripe Connect.

White label: what your clients actually see

On Convocore, a client logs in at your domain, for example app.youragency.com, sees your logo and colors on the login page and dashboard, and gets emails from your domain. Inside, they see their own agents, conversations and leads. You can run several agents per client (unlimited on both plans) across website chat, WhatsApp, Instagram, Messenger, Telegram, Discord, SMS and voice. On Elite, new clients can also sign up through your branded site and start from templates such as Clinic & Appointments.

So an agency can sell a package such as "WhatsApp booking agent + Instagram replies + phone receptionist" to a clinic, all under its own brand and in one client dashboard.

On Synthflow, clients get a workspace under your brand and domain, with your logo. You invite them to sub-accounts, control what each one can access, and allocate minutes from your pool. Agents are built with flows, reusable templates and instant testing. Synthflow is voice-first, so the core offer is phone agents: inbound and outbound calls, web calls, WhatsApp integration and SMS follow-ups. Its agency page also says the same agent can handle voice and chat.

So an agency can sell a branded AI phone agent with strong telephony behind it, but social messaging channels such as Instagram and Messenger are not listed in its public documentation.

The practical difference: Convocore lets you sell a broader multi-channel package and onboard clients without a sales call. Synthflow lets you sell a stronger voice product, with more control over each client's usage, but you handle onboarding and billing yourself.

Pricing from an agency's perspective

Startup cost

Convocore: you can start on the free plan (500 trial credits, sandbox and web widget) and build a demo agent before paying. The agency plan is $199/month, or $133/month billed yearly, and every paid plan has a 14-day money-back guarantee. The $199 plan also lists priority support and an agency community.

Synthflow: there is no free plan or trial. According to its pricing page, it is sold as an annual enterprise agreement scoped to your call volume, phone system, integrations, security needs and launch support. You need to go through sales and commit before you can build for clients.

How much does Synthflow cost? Synthflow doesn't list prices on its own site, but the signs point to a much bigger budget than a self-serve plan. Third-party pricing guides report custom enterprise contracts starting around $30,000 per year (roughly $2,500/month), with typical all-in usage of about $0.15–$0.24 per minute (Layer3Labs, updated July 2026). Before going enterprise-only, Synthflow sold self-serve plans from $29 to $899/month; those plans have been retired.

For a startup agency, the gap is large. Convocore lets you start for $0 and run up to 20 clients for $199/month. A Synthflow contract at the reported starting level would cost about 12 times as much before you've signed a single client. If you're just starting out, Convocore is the more realistic option.

Scaling cost

Convocore: the $199 plan covers up to 20 clients with unlimited agents and 60,000 credits (about $60) a month. Past 20 clients, Elite at $349/month removes the client limit, adds unlimited seats, 120,000 credits and client self-signup. Usage beyond the included credits is extra.

Synthflow: pricing is volume-based and set in your agreement, so your cost grows with the minutes you buy. Unlimited clients are advertised, but your capacity depends on your minute pool and agreed concurrency.

Usage costs and margins

Convocore publishes its usage costs. Its website lists the AI voice stack at about $0.05–$0.10 per minute, plus a $0.02/min Convocore fee, with Twilio phone line fees billed separately. For chat, one real client example used about 30 credits (roughly $0.03) for a nine-reply conversation. Because these are published, you can work out your margin before you sign a client.

Synthflow doesn't list a per-minute rate on its site. Third-party guides put typical all-in usage at about $0.15–$0.24 per minute, with volume pricing as low as about $0.07/min on large contracts (Layer3Labs). Your actual margin depends on the rate in your agreement, and since in-product reselling was removed, Synthflow no longer calculates the difference between its rate and yours. You track usage and margin yourself. Numbers bought through Synthflow cost $1.50/month (US, Canada and Australia), or you can bring Twilio numbers or your own carrier.

Where Synthflow is stronger

Synthflow has real advantages that matter for some agencies:

Where Convocore is stronger

Strengths and weaknesses

Which gives your agency the better business model?

Choose Convocore if you want to build a recurring-revenue agency selling AI agents to small and mid-sized businesses. You can start for free, know your costs upfront, sell several channels to each client, and on Elite let clients sign up and pay without you invoicing anyone. The trade-off: on the $199 plan you are limited to 20 clients and handle billing yourself, and you get less enterprise infrastructure and compliance than Synthflow offers.

Choose Synthflow if your agency focuses on voice for larger clients and you have the volume to justify an annual contract. You get stronger telephony, integrations and compliance, plus tight control over each client's minutes. The trade-off: you can't test before committing, you don't know your margin until you have a quote, and you build your own billing and onboarding around it.

For a broader look at the market, see our Synthflow alternatives guide and the Convocore vs Synthflow feature comparison.

Try Convocore

If you run a smaller agency and want to test before committing, you can start on Convocore's free plan with 500 trial credits and build a demo agent for a real client. See the white label plans or pricing when you're ready to resell.

Disclosure: This comparison is published on the Convocore blog. All prices and features were taken from each provider's public website, documentation and product in November 2026, and both platforms have strengths and weaknesses we have tried to show fairly. Plans change often, so check each provider's site before you buy.