ConvoCore vs Synthflow (2026) — Fair Comparison

Quick answer

Convocore is one AI agent for phone calls, website chat, WhatsApp and Instagram that answers questions, books appointments and sends qualified leads to your team. Chat plans start at $29 a month, phone agents at $99, and agencies can white label it from $199.

About Convocore

Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.

Key facts decision-makers quote

• Agencies gain chat channel coverage and stronger white-label controls, enabling broader client offerings and $500-2,000/client resale margins.
• ConvoCore is better if you need chat + voice unified, stronger white-label, or broader channel coverage. Synthflow is better if you only need voice AI with a focused, voice-first approach.
• Convocore is benchmarked against Synthflow on this page.
• Convocore supports white-label deployment and multi-channel AI automation.

Where Synthflow Falls Short

• Voice-heavy with lighter native chat and messaging support
• Credit and usage limits can constrain scaling
• Agency white-label stack is less comprehensive
• Fewer LLM model options

Quick Verdict: Convocore vs Synthflow

Feature by feature comparison

What Convocore Offers

Pricing & Value

Where Synthflow Shines

• Strong voice-first platform with good no-code builder
• Proven for AI phone agent deployments
• Growing agency community

Who Should Stay with Synthflow?

Stay with Synthflow if you only need voice AI and prefer their focused, voice-first approach without needing chat channels.

Switching from Synthflow to Convocore

Synthflow users usually move when clients want WhatsApp, web chat and CRM logging alongside the phone agent. Here is how to move from Synthflow to Convocore without a gap in coverage, what carries over, and what the overlap costs. You can build the agent and test it in chat on the Free plan before paying.

Steps

1. Export what you have in Synthflow. Copy each agent's prompt, greeting, call outcomes and actions (booking, transfer, webhooks), and note the number each agent uses.
2. Rebuild the agent in Convocore. Create an agent, paste your prompt and greeting, pick a voice, and rebuild each tool or function as a tool node or webhook. Keep the same names and fields so your downstream systems see the same data.
3. Load the knowledge base. Crawl your website or upload files (PDF, Word, TXT, Markdown, CSV, JSON or HTML). On Business the crawler refreshes weekly, and daily on White Label, so answers stay current without re-uploading.
4. Connect a phone number and channels. Start with call forwarding from one existing line so callers dial the same number. Then attach numbers properly: buy one inside Convocore, connect your own Twilio account, or bring your carrier over SIP trunking.
5. Run both side by side. Send one channel, one number or after hours traffic to Convocore for about 14 days while Synthflow handles the rest. Read transcripts daily and fix gaps in the prompt or knowledge base.
6. Cut over, then cancel. Move the rest of the traffic once quality matches your Synthflow baseline, keep Synthflow live for a few days as a fallback, then cancel or downgrade.

What transfers

Knowledge base

Transfers fully. Re-crawl the same URLs or upload the same files. Workspace limits are 25,000 documents on Pro, 100,000 on Business and 500,000 on White Label.

Prompts and instructions

Copy over as text. Remove Synthflow specific variable syntax and function names, then retest each tool call.

Phone numbers

Keep them. Numbers on Twilio connect through your own Twilio account; numbers on another carrier connect over SIP trunking or can be ported. Forward calls during a port so no calls drop.

Integrations

Not copied automatically; reconnect them. Calendar and email integrations are on every paid plan, CRM integrations and live handoff start on Pro, and webhooks, the full REST API and MCP start on Business.

Conversation history

Stays in Synthflow. Export transcripts and recordings you need for records before you cancel. Convocore logs every conversation from the first day.

Timeline

A single agent with a few tools usually takes 2 to 5 days to rebuild, then a 14 day parallel run. Plan 2 to 3 weeks end to end per agent, faster for copies of the same agent.

Cost of running both

Expect to pay for both for about one billing cycle. Voice starts on Business at $99 a month ($66 a month billed annually) with 2 number slots, 3 concurrent calls and $25 of monthly usage credit; call minutes beyond that are billed as usage. Agencies running client accounts use White Label at $199 a month. Keep Synthflow until the parallel run ends and check its notice period first so the overlap stays to one month.

Try ConvoCore free — voice + chat + white-label

Related Resources

Related Pages

Frequently Asked Questions

Ready to Switch to Convocore?

Try ConvoCore free — voice + chat + white-label