Best Chatbase Alternatives in 2026
The best Chatbase alternative for a business that wants website chat, WhatsApp and phone calls handled by one AI agent is Convocore, with plans from $29 a month and phone voice agents from $99 a month. Chatbase starts at $32 a month billed yearly for 700 message credits and 1 AI agent as of October 2026, while Tidio, Botpress, Chatling, Intercom Fin and Voiceflow each fit a narrower need, compared below.
Chatbase alternatives compared
| Tool | Price | What is metered | Best for |
|---|---|---|---|
| Convocore | Free; Starter $29, Pro $59, Business $99 a month | 5,000 to 25,000 credits included, then usage at cost; 3 to 20 agents | One agent on website, WhatsApp, Instagram, Messenger and phone calls; agencies reselling under their brand |
| Chatbase | Hobby $32, Basic $120, Business $400 a month billed yearly; Enterprise custom | 700, 4,000 or 15,000 message credits; 1 AI agent on each plan | An AI agent trained on your own content, with many helpdesk integrations |
| Tidio | Free; Starter $24.17; Growth from $49.17 | Lyro AI from $32.50 a month for 50 conversations | Small online stores that want live chat with some AI |
| Botpress | Free; Plus $150, Team $750 a month billed yearly | 100, 250 or 1,500 conversations a month | Teams with developers who want to build custom flows |
| Chatling | Free; Starter $25, Growth $75, Scale $295 a month | 200 to 35,000 AI credits; 1 to 7 AI agents | A low-cost website chatbot |
| Intercom (Fin) | Essential $29, Advanced $99, Expert $139 per seat a month | Fin from $0.99 per outcome | Support teams that want a full helpdesk |
| Voiceflow | No prices published | Usage based | Teams designing complex voice and chat flows |
Why people look for a Chatbase alternative
- One AI agent per plan. Chatbase's Hobby, Basic and Business plans each list 1 AI agent, so a second brand or department means another plan.
- Voice costs more. Chatbase lists voice with telephony from the Basic plan at $120 a month billed yearly.
- Branding removal is an add-on. Chatbase lists it at $1,188 a year on Hobby, Basic and Business.
- Message credits run out. Hobby includes 700 message credits a month, which a busy website can use in days.
The alternatives, one by one
How to move from Chatbase to Convocore
- Step 1: create an agent and add the same website pages, documents and files you trained Chatbase on.
- Step 2: copy your Chatbase instructions into the agent's prompt and run your 20 most common questions in the agent tester.
- Step 3: replace the Chatbase widget code on your website with the Convocore widget code.
- Step 4: connect WhatsApp, Instagram or Messenger if you use them, and turn on human handoff and lead emails.
- Step 5: read the first week of conversations and fix any answer that was wrong in the knowledge base.
When Chatbase is still the better choice
- You need native helpdesk and CRM integrations such as Zendesk, Intercom, HubSpot or Salesforce, which Chatbase lists from the Basic plan. Convocore's native CRM sync is Zoho; others connect through webhooks or the API.
- You need SSO, audit logs or a HIPAA-eligible setup, which Chatbase lists on its Enterprise plan.
- You only need one website agent and you are happy with how it answers today. Switching costs time, so move only for a clear gain.
About Convocore
Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- Convocore Starter is $29 a month with 3 agents and 5,000 credits included.
- Convocore Pro at $59 a month includes every chat channel, human handoff and lead emails.
- Convocore Business at $99 a month adds phone voice agents and removes Convocore branding; on lower plans branding removal is $19 a month.
- Chatbase plans start at $32 a month billed yearly with 700 message credits and 1 AI agent, as of October 2026.
- Primary route family for this page: Alternative To.
Related pages
FAQ
What is the best Chatbase alternative?
For one AI agent across website chat, WhatsApp, social channels and phone calls, Convocore, from $29 a month with phone voice from $99. For a cheap website-only bot, Chatling. For a developer-led custom build, Botpress. For a full helpdesk, Intercom with Fin.
Is there a cheaper alternative to Chatbase?
As of October 2026, Chatbase Hobby is $32 a month billed yearly. Convocore Starter is $29 a month with 3 agents, Chatling Starter is $25 a month, and Tidio, Botpress and Chatling have free plans. Compare the AI usage each one includes, not only the plan price.
Which Chatbase alternative works on WhatsApp?
Convocore runs the same agent on your website and WhatsApp, from the Pro plan at $59 a month or Starter plus a $15 WhatsApp add-on. Chatbase also lists WhatsApp from its Hobby plan.
Which Chatbase alternative has AI phone agents?
Convocore includes phone voice agents on Business at $99 a month, with transfer to a person, call summaries and CRM updates. Chatbase lists voice from its Basic plan at $120 a month billed yearly.
Can I white label a Chatbase alternative for my clients?
Yes. Convocore's White Label plan at $199 a month includes 20 client accounts under your own brand and domain. Chatbase lists white-labeling on its Enterprise plan with custom pricing.