Trust Center

Security, privacy, and compliance information for VECTOR WIZARDS LLC (Convocore).

GDPR

We support GDPR obligations via published policies, a Data Processing Agreement (DPA), EU data residency options, and data subject request handling.

SOC 2 (in progress)

We are actively pursuing SOC 2 compliance, including both Type I and Type II.

Note: This page does not state that we are SOC 2 certified. We will share attestation details once available.

Contact

For security and privacy inquiries (including enterprise due diligence), contact:

Security measures (high level)

Data security

  • Encryption in transit (TLS) and at rest for stored data.
  • Access controls and least-privilege principles for systems handling customer data.
  • Monitoring and operational logging to detect abuse and troubleshoot issues.

Operational controls

  • Incident response processes and breach notification obligations described in our DPA.
  • Vendor/sub-processor management with contractual safeguards where applicable.
  • Data retention controls described in our Privacy Policy / DPA.

Data residency & international transfers

For EU customers, we support EU-region infrastructure (Frankfurt, Germany) and apply appropriate safeguards for transfers outside the EU where needed (for example, Standard Contractual Clauses).

Cookies & tracking

We use cookies/identifiers for essential functionality (authentication, security) and may use analytics tools to improve the Services.

Enterprise due diligence

If your customer requires additional documentation (security questionnaire, vendor assessment, or DPA signature), email moe@vectorwizards.com or moe@convocore.app.

This Trust Center is provided for convenience and does not constitute legal advice.