A Faster LivePerson Alternative for Generative AI
LivePerson helped define enterprise messaging automation, but many teams today want generative AI outcomes quickly—not another lengthy platform program. ConvoCore is an AI-first alternative that unifies voice, web chat, WhatsApp, and SMS with business-user controls.
Quick answer
Convocore is one AI agent for phone calls, website chat, WhatsApp and Instagram that answers questions, books appointments and sends qualified leads to your team. Chat plans start at $29 a month, phone agents at $99, and agencies can white label it from $199.
Verdict: LivePerson or Convocore?
LivePerson vs Convocore at a glance
| LivePerson | Convocore | |
|---|---|---|
| Starting price | See their pricing page | Free plan; Starter $29 a month ($19 billed yearly); Pro $59; Business $99 |
| Voice and phone agents | Check their site | Yes, from Business at $99 a month: 2 phone numbers, 3 concurrent calls |
| Website chat | Yes, messaging first | Yes, on every plan including Free |
| WhatsApp, Instagram, Messenger | Check their site | Yes, WhatsApp, Instagram and Messenger from Pro at $59 a month |
| White label for agencies | Check their site | Yes, White Label $199 a month with 20 client accounts; Elite $349 with unlimited clients |
| Human handoff | Check their site | Yes, live handoff to your team from Pro at $59 a month |
| Per-minute voice platform fee | See their pricing page | $0.02 a minute, plus voice and model providers at cost |
Who should pick which
- Pick Convocore if one agent should answer your website, WhatsApp, Instagram, Messenger and email from one inbox. That starts on Pro at $59 a month.
- Pick Convocore if you also want the same agent on the phone. Business at $99 a month adds 2 phone numbers, 3 calls at once, and removes Convocore branding.
- Pick Convocore if you are an agency. White Label at $199 a month includes unlimited agents and 20 client accounts under your brand, and Elite at $349 adds unlimited clients and client self signup.
- Pick Convocore if you want to test before paying. The free plan includes 2 agents, the website widget and a one-time 500 credit trial.
- Pick LivePerson if you run a large enterprise messaging program with an IT team behind it.
- Pick LivePerson if you match its best fit: large enterprise messaging programs.
When LivePerson is still the better choice
Sources
About Convocore
Convocore is an AI agent platform that helps businesses deploy chat and voice agents across web, phone, WhatsApp, SMS, and CRM workflows without custom code.
Key facts decision-makers quote
- Generative AI agents grounded on your docs and FAQs
- Launch pilots in days on a single high-volume intent cluster
- Omnichannel voice + messaging in one configuration
- Built for teams that want outcomes without owning every infrastructure layer
- Primary route family for this page: Alternative To.
What problem does this page solve?
Large-scale LivePerson rollouts can require significant services, governance, and time before customers feel a difference in automation quality.
How does Convocore solve it?
ConvoCore focuses on pragmatic automation: ingest approved knowledge, launch AI agents, measure deflection, and iterate weekly. Voice is first-class, not an afterthought, and handoffs to humans retain transcripts for quality.
Proof points
- Generative AI agents grounded on your docs and FAQs
- Launch pilots in days on a single high-volume intent cluster
- Omnichannel voice + messaging in one configuration
- Built for teams that want outcomes without owning every infrastructure layer
Implementation steps
- Export your top macros, FAQs, and help articles
- Connect phone numbers and messaging channels
- Define escalation paths to your existing agent desktop
- Review analytics weekly and expand coverage
Related pages
FAQ
Will we rip out LivePerson on day one?
No. Many teams run ConvoCore for automation first, then decide on broader platform changes later.
Does ConvoCore include voice?
Yes—native low-latency voice agents are a core capability.
How much does Convocore cost compared with LivePerson?
Convocore has a free plan, then Starter at $29 a month ($19 billed yearly), Pro at $59, Business at $99, White Label at $199 and White Label Elite at $349. LivePerson lists its prices on its own pricing page, so check the current figures there. Usage beyond the credits included in each plan is billed separately.
How do I switch from LivePerson to Convocore?
Create an agent, add your help articles, FAQs and documents to its knowledge base, and copy your main instructions into the prompt. Test your most common questions in the agent tester, then put the agent on one channel next to LivePerson. When the answers are right, move the rest of your traffic.
Can agencies white label Convocore?
Yes. White Label at $199 a month includes unlimited agents, 20 client accounts, 3 phone numbers and 10 concurrent calls under your brand. White Label Elite at $349 adds unlimited clients, client self signup and SaaS mode.
Does Convocore have a free plan?
Yes. The free plan includes 2 agents, the website chat widget, the tools builder and a one-time 500 credit trial. It does not include phone calls or the other chat channels, which start on paid plans.
Can Convocore hand a conversation to a person?
Yes. Live handoff starts on Pro at $59 a month. The AI answers first, and when a customer needs a person, your team takes over the same conversation with the full history.